Shipping Policy

We carefully package every order to ensure your items arrive safely and on time. Below is everything you need to know about our shipping process.

Processing Time

• All orders are processed within 2–4 business days.

• During peak seasons or new product launches, processing times may be slightly longer.

Shipping Rates & Delivery Times

• Standard Shipping: 3–7 business days

• International Shipping: Delivery times vary by destination

Shipping rates are calculated at checkout based on your location and selected shipping method.

Free Shipping

We offer free standard shipping on domestic orders over $100.

Packaging & Fragile Items

We take extra care when packing delicate items like ceramics, glassware, and candles. All fragile items are wrapped securely to prevent breakage in transit.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information.

Shipping Delays

We are not responsible for delays caused by shipping carriers or events beyond our control (e.g., weather, customs, etc.), but we’ll do our best to help if there’s a problem.

Incorrect Shipping Information

Please double-check your shipping address before submitting your order. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Stolen Packages

If your tracking information shows that your package was delivered but you haven’t received it, please contact the shipping carrier first. If the issue isn’t resolved, reach out to us—we’ll help however we can.